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Channel: Homeaway: Message List - I Need To Vent
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Re: I Need To Vent

Understandable Susan! We get a lot of inquiries that are so selfishly worded (ie. "Need rental for 3 nights. Must be near beach. Give me your best rate. Email today or we're not interested. - Tim) that...

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Re: I Need To Vent

susaninrehoboth wrote: [...] "Venting"I can't tell you how many times I get "blunt" uninformative messages that do not qualify [for me] as inquiries....and I really, really, really, really want to...

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Re: I Need To Vent

for me flip key has provided 2 rentals out of 30 i have, 75% of the inquiries have no phone # and maybe 5% are directed toward you directly and the rest are shot gun.. but i'll keep it only because i...

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Re: I Need To Vent

I have had very poor results from flipkey. Only 2 inquiries in 90 days. The inquiries were incomplete and had no telephone numbers or the number of guests in the party. VRBO is my best lead generator...

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Re: I Need To Vent

We have also had poor results with FlipKey. When we first listed we got a ton of inquiries for dates that were already booked. Now we get only a few a month and most of those we never hear back from...

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Re: I Need To Vent

april you're correct in that how do you know you wouln't have filled those few flip key with vrbo. i love vrbo and its worked incredible but a fear i had many yrs ago with vrbo i still have. they're a...

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Re: I Need To Vent

I'm with you Evan. I've been with them since the first year (I think) they were in business. Big changes since then. There wasn't this....resistance to the homeowners ideas and suggestions. They were...

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Re: I Need To Vent

P.S. Just got a last minute cancellation that read "I am at a bit of a loss as I was not aware of your cancellation policy given that X made the reservations for me as their hotel was too noisy for me...

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Re: I Need To Vent

I would let it slide as the excuse was well thought out and written.  Good karma indeed!

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Re: I Need To Vent

No worries Susan, any customer service industry is going to have some redundant questions now and again. Just have to roll with it and keep smiling as best you can.

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